:root{
  font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
  color:#eef2ff;background:#0b1020;
  --bg:#0b1020;--panel:#10172a;--panel2:#131a2f;--line:#263253;--line2:#33415f;
  --muted:#98a2b3;--blue:#536dfe;--blue2:#273a7a;--danger:#b42318;--need:#ff5d5d;--wait:#fdb022;--good:#32d583;
  --topbar-h:64px;--nav-w:220px;
}
*{box-sizing:border-box}
html,body,#app{margin:0;min-height:100%;height:100%;background:var(--bg);color:#e8ecf8}
body{overflow:hidden}
button,input,select,textarea{font:inherit}
button{touch-action:manipulation}
input,select,textarea{font-size:16px}
.login-wrap{min-height:100dvh;display:grid;place-items:center;padding:24px}
.card{background:var(--panel2);border:1px solid var(--line);border-radius:16px;box-shadow:0 18px 60px #0007}
.login-card{width:min(420px,100%);padding:28px}.login-card h1{margin-top:0}
.field{display:grid;gap:6px;margin:14px 0}.field input,.field select,.field textarea{width:100%;background:#0d1428;border:1px solid var(--line2);color:#fff;border-radius:10px;padding:11px}
.btn{border:0;border-radius:10px;padding:10px 14px;cursor:pointer;background:var(--blue);color:white;font-weight:700;min-height:40px}
.btn:hover{filter:brightness(1.07)}.btn.secondary{background:var(--line)}.btn.danger{background:var(--danger)}.btn.ghost{background:transparent;border:1px solid var(--line2)}
.shell{display:grid;grid-template-rows:auto minmax(0,1fr);height:100dvh;min-height:0;overflow:hidden}
.topbar{min-height:var(--topbar-h);display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 18px;border-bottom:1px solid var(--line);background:#10172a;z-index:20}
.topbar .left,.topbar .right{display:flex;gap:8px;align-items:center;min-width:0}.topbar .left{flex-wrap:wrap}.topbar .right{flex:none}.topbar strong{white-space:nowrap}.badge{padding:4px 9px;border-radius:999px;background:var(--line);font-size:12px;white-space:nowrap}
.layout{display:grid;grid-template-columns:var(--nav-w) minmax(0,1fr);min-height:0;overflow:hidden}
.nav{border-right:1px solid var(--line);padding:14px;background:#0e1527;overflow:auto;min-height:0}.nav button{display:block;width:100%;text-align:left;margin-bottom:7px}
.content{min-width:0;min-height:0;padding:14px;overflow:auto;display:flex;flex-direction:column}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}.summary-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px}.summary-card{padding:16px}.muted{color:var(--muted);font-size:13px}.danger-text{color:#ff8b8b}.good{color:#75e0a7}
.table-wrap{overflow:auto;max-width:100%}.table{width:100%;border-collapse:collapse;min-width:720px}.table th,.table td{text-align:left;padding:10px;border-bottom:1px solid var(--line);vertical-align:top}
.section-head{display:flex;justify-content:space-between;gap:10px;align-items:center;margin-bottom:12px}.section-head h2{margin:0}
.inbox{display:grid;grid-template-columns:minmax(300px,380px) minmax(0,1fr);height:auto;flex:1;min-height:0;border:1px solid var(--line);border-radius:14px;overflow:hidden;background:var(--panel)}
.chat-list{border-right:1px solid var(--line);overflow:auto;min-height:0;background:#0f1629}.chat-list-head{position:sticky;top:0;background:#10172a;padding:12px;border-bottom:1px solid var(--line);z-index:3}
.inbox-tools{display:grid;grid-template-columns:1fr auto;gap:8px;margin-top:10px}.inbox-search{width:100%;border:1px solid var(--line2);background:#0d1428;color:#fff;border-radius:10px;padding:9px 10px}.filter-row{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px}.filter-chip{border:1px solid var(--line2);background:#18223c;color:#dbe4ff;border-radius:999px;padding:6px 9px;font-size:12px;cursor:pointer}.filter-chip.active{background:var(--blue);border-color:var(--blue)}
.chat-row{padding:12px;border-bottom:1px solid #202b49;cursor:pointer;min-height:78px}.chat-row:hover,.chat-row.active{background:#18223c}.chat-row.need{border-left:4px solid var(--need)}.chat-row.wait{border-left:4px solid var(--wait)}.chat-row .line1{display:flex;justify-content:space-between;gap:8px;align-items:flex-start}.chat-row .preview{color:var(--muted);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:4px}.chat-row .age{margin-top:3px}
.conversation{display:grid;grid-template-rows:auto minmax(0,1fr) auto;min-width:0;min-height:0;background:#0e1527}.conv-head{min-height:64px;padding:10px 14px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:10px;align-items:center;background:#10172a}.conv-title{display:flex;align-items:center;gap:10px;min-width:0}.conv-title>div{min-width:0}.conv-title strong{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.mobile-back{display:none;width:42px;height:42px;min-width:42px;min-height:42px;padding:0;border-radius:12px;border:1px solid var(--line2);background:#18223c;color:#f4f7ff;cursor:pointer;flex:none;align-items:center;justify-content:center;line-height:1;transition:background .15s ease,border-color .15s ease,transform .08s ease}
.messages{padding:16px;overflow:auto;min-height:0;overscroll-behavior:contain;scrollbar-gutter:stable}.msg{max-width:min(78%,780px);margin:9px 0;padding:10px 12px;border-radius:12px;background:#202b49;overflow-wrap:anywhere}.msg.agent{margin-left:auto;background:var(--blue2)}.msg .meta{font-size:11px;color:#aab4cf;margin-bottom:4px}
.composer{border-top:1px solid var(--line);padding:10px 12px calc(10px + env(safe-area-inset-bottom));background:#10172a;position:relative}.composer textarea{width:100%;resize:none;min-height:74px;max-height:180px;background:#0d1428;border:1px solid var(--line2);color:white;border-radius:12px;padding:11px;line-height:1.45;outline:none}.composer textarea:focus{border-color:#6780ff;box-shadow:0 0 0 2px #536dfe22}.composer-actions{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-top:8px}.composer-actions .row{align-items:center}.typing{font-size:12px;color:var(--wait);min-height:18px;margin-bottom:3px}.team{display:flex;gap:6px;flex-wrap:wrap;margin-top:5px}.team span{font-size:12px;padding:4px 7px;border-radius:999px;background:#202b49}.team .ready{outline:1px solid var(--good)}.team .pause{outline:1px solid var(--wait)}.team .offline{opacity:.45}
.toast{position:fixed;right:18px;bottom:18px;max-width:min(420px,calc(100vw - 36px));background:#18223c;border:1px solid var(--line2);padding:12px 14px;border-radius:10px;z-index:80;box-shadow:0 12px 40px #0008}.modal{position:fixed;inset:0;background:#0009;display:grid;place-items:center;padding:20px;z-index:70;overflow:auto}.modal .card{width:min(560px,100%);padding:20px;max-height:calc(100dvh - 40px);overflow:auto}.row{display:flex;gap:8px;flex-wrap:wrap}.hidden{display:none!important}
.chat-image{display:block;max-width:min(460px,100%);max-height:420px;border-radius:10px;object-fit:contain;background:#0b1020;border:1px solid var(--line2)}.file-caption{margin-top:7px}.file-link{color:#c7d2fe;text-decoration:none}.image-preview{display:flex;gap:10px;align-items:center;margin-top:8px;padding:9px;background:#111a31;border:1px solid var(--line2);border-radius:10px}.image-preview img{width:78px;height:64px;object-fit:cover;border-radius:8px}.quick-suggest{position:absolute;left:12px;right:12px;bottom:calc(100% - 8px);z-index:9;background:#0c1325;border:1px solid var(--line2);border-radius:10px;max-height:min(300px,42vh);overflow:auto;box-shadow:0 14px 40px #0008}.quick-item{display:grid;grid-template-columns:minmax(90px,140px) 1fr;gap:10px;width:100%;text-align:left;padding:10px;border:0;border-bottom:1px solid #202b49;background:transparent;color:#eef2ff;cursor:pointer}.quick-item:last-child{border-bottom:0}.quick-item:hover{background:#18223c}.quick-item span{color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.quick-content-cell{max-width:680px;white-space:pre-wrap}.hash-input{display:flex;align-items:center;border:1px solid var(--line2);border-radius:10px;background:#0d1428;padding-left:10px}.hash-input span{color:var(--muted)}.hash-input input{border:0!important;background:transparent!important;padding-left:3px!important;outline:none}.composer-actions>.row{align-items:center}
.attach-label{display:inline-flex;align-items:center;gap:7px}.desktop-hint{display:inline}.mobile-only{display:none}

@media (min-width:901px) and (max-width:1180px){
  :root{--nav-w:180px}.content{padding:10px}.inbox{grid-template-columns:minmax(270px,330px) minmax(0,1fr)}.msg{max-width:84%}.topbar{padding-inline:12px}.nav{padding:10px}
}

@media(max-width:900px){
  :root{--topbar-h:auto}
  html,body,#app{height:100%;min-height:100%}
  body{overflow:hidden}
  .shell{height:100svh;height:100dvh;min-height:0}
  .topbar{padding:8px 10px;align-items:flex-start;flex-direction:column;gap:8px}
  .topbar .left{width:100%;gap:6px}.topbar .left strong{margin-right:auto}
  .topbar .right{width:100%;display:grid;grid-template-columns:1fr 1fr auto;gap:7px}
  .topbar .right .btn{min-height:38px;padding:8px 10px}
  .layout{grid-template-columns:1fr;grid-template-rows:auto minmax(0,1fr);min-height:0;height:100%;overflow:hidden}
  .nav{display:flex;overflow-x:auto;overflow-y:hidden;border-right:0;border-bottom:1px solid var(--line);padding:7px 8px;gap:6px;scrollbar-width:none}
  .nav::-webkit-scrollbar{display:none}.nav button{width:auto;white-space:nowrap;margin:0;min-height:36px;padding:7px 10px}.role-cs .nav{display:none}
  .content{padding:8px;overflow:hidden;min-height:0;height:100%;display:flex;flex-direction:column}
  .content.mobile-conversation-open{padding:0}
  .content.mobile-conversation-open .section-head{display:none}
  .section-head{margin-bottom:8px;align-items:flex-start;flex:none}.section-head .muted{display:none}.section-head select{max-width:45vw}
  .inbox{display:block;flex:1 1 auto;height:auto;min-height:0;width:100%;border-radius:10px;position:relative;overflow:hidden}
  .content.mobile-conversation-open .inbox{border-radius:0;border-left:0;border-right:0;border-bottom:0}
  .chat-list{height:100%;min-height:0;max-height:none;border-right:0;border-bottom:0;overflow:auto;-webkit-overflow-scrolling:touch}
  .chat-list-head{padding:10px}.chat-row{padding:11px;min-height:72px}
  .conversation{display:none;height:100%;min-height:0;position:relative;inset:auto;z-index:5;overflow:hidden;background:#0e1527}
  .inbox.mobile-chat-open .chat-list{display:none}
  .inbox.mobile-chat-open .conversation{display:grid;grid-template-rows:auto minmax(0,1fr) auto;height:100%;min-height:0}
  .mobile-back{display:inline-grid;place-items:center}
  .conv-head{min-height:58px;padding:8px 10px;flex:none}.conv-head .btn.danger{min-height:36px;padding:7px 10px;font-size:12px}
  .messages{padding:10px;min-height:0;overflow:auto;-webkit-overflow-scrolling:touch}
  .msg{max-width:90%;padding:9px 10px}
  .composer{padding:8px 9px calc(8px + env(safe-area-inset-bottom));min-height:0;flex:none;position:relative}
  .composer textarea{min-height:64px;max-height:130px}
  .composer-actions{align-items:stretch}.composer-actions>.row{flex:1}.composer-actions .btn{min-height:42px}.composer-actions #sendBtn{min-width:88px}
  .desktop-hint{display:none}.mobile-only{display:inline}.quick-suggest{left:9px;right:9px;max-height:34vh}.quick-item{grid-template-columns:95px 1fr}
  .image-preview{align-items:flex-start}.image-preview img{width:64px;height:56px}
  .toast{left:10px;right:10px;bottom:calc(10px + env(safe-area-inset-bottom));max-width:none}.grid2{grid-template-columns:1fr}.summary-grid{grid-template-columns:1fr}.table-wrap{border-radius:10px}.modal{padding:10px}.modal .card{max-height:calc(100dvh - 20px);padding:16px}
}

@media(max-width:520px){
  .badge{font-size:11px;padding:3px 7px}.topbar .left .badge:nth-of-type(2){display:none}.section-head h2{font-size:20px}.inbox-tools{grid-template-columns:1fr}.filter-row{margin-top:6px}.team{max-height:52px;overflow:auto}.chat-row .badge{font-size:10px}.conv-title .muted{max-width:46vw;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.composer-actions{display:grid;grid-template-columns:1fr auto}.composer-actions>.row{min-width:0}.composer-actions .muted{display:none}.attach-label .attach-text{display:none}.composer-actions #attachBtn{width:46px;padding-inline:0}.chat-image{max-height:300px}.msg{max-width:94%}
}

.ui-icon{width:21px;height:21px;display:block;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;pointer-events:none}
.mobile-back:hover{background:#223052;border-color:#53658d}
.mobile-back:active{transform:scale(.96)}
.attach-label{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-width:118px;padding:9px 13px;white-space:nowrap}
.attach-label .ui-icon{width:20px;height:20px}
.attach-label:hover{background:#263658}
.attach-label:active{transform:translateY(1px)}

@media (max-width: 700px){
  .conv-head{padding:8px 10px;min-height:60px;gap:8px}
  .conv-title{gap:8px}
  .mobile-back{display:inline-flex;width:40px;height:40px;min-width:40px;min-height:40px;border-radius:11px;background:#17213a}
  .mobile-back .ui-icon{width:22px;height:22px}
  .composer-actions{grid-template-columns:auto 1fr;gap:10px;align-items:center}
  .composer-actions>.row{flex:0 0 auto;width:auto}
  .composer-actions #attachBtn{width:46px;height:46px;min-width:46px;min-height:46px;padding:0;border-radius:12px;display:inline-flex;align-items:center;justify-content:center;background:#1b2743;border:1px solid var(--line2)}
  .composer-actions #attachBtn .ui-icon{width:22px;height:22px}
  .composer-actions #sendBtn{height:46px;min-height:46px;border-radius:12px;font-size:16px}
  .attach-label .attach-text{display:none}
}

/* ===== UI v1.3.4 — modern lighter typography ===== */
:root{
  font-family:Inter,"SF Pro Text","SF Pro Display","Segoe UI Variable","Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  font-synthesis:none;
}
body{font-weight:400;letter-spacing:-0.005em;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}
button,input,select,textarea{font-weight:400;letter-spacing:0}

/* Headings: modern, restrained weight */
h1,h2,h3,h4,h5,h6{font-weight:600;letter-spacing:-0.02em}
.login-card h1{font-size:26px;font-weight:600}
.section-head h2{font-weight:600;letter-spacing:-0.02em}

/* Header / identity */
.topbar strong{font-weight:600;letter-spacing:-0.015em}
.badge{font-weight:500;letter-spacing:0}

/* Buttons: no more heavy/bold labels */
.btn{font-weight:600;letter-spacing:-0.005em}
.nav .btn{font-weight:500}
.filter-chip{font-weight:500}

/* Inbox and conversation typography */
.chat-row .line1 strong,.chat-row strong{font-weight:600;letter-spacing:-0.01em}
.chat-row .preview{font-weight:400}
.conv-title strong{font-weight:600;letter-spacing:-0.015em}
.msg{font-weight:400;line-height:1.5}
.msg .meta{font-weight:400;letter-spacing:0}
.file-caption,.file-link{font-weight:400}

/* Form/UI copy */
.field label{font-weight:500}
.table th{font-weight:600}
.table td{font-weight:400}
.muted{font-weight:400}
.typing{font-weight:500}
.team span{font-weight:500}
.quick-item{font-weight:400}
.quick-item strong{font-weight:600}

/* Primary actions remain clear without looking heavy */
#sendBtn,.btn.danger{font-weight:600}

@media(max-width:900px){
  .topbar strong{font-size:18px;font-weight:600}
  .topbar .right .btn{font-weight:600}
  .conv-title strong{font-size:18px;font-weight:600}
  .chat-row .line1 strong,.chat-row strong{font-size:16px;font-weight:600}
}

@media(max-width:520px){
  body{letter-spacing:0}
  .topbar strong{font-size:17px}
  .section-head h2{font-size:21px;font-weight:600}
  .badge{font-weight:500}
  .btn{font-weight:600}
}


/* ===== v1.4.0 Official LiveChat Archive ===== */
.archive-toolbar{display:grid;grid-template-columns:minmax(220px,1fr) 150px 150px auto auto;gap:8px;padding:10px;margin-bottom:10px}
.archive-toolbar input{width:100%;border:1px solid var(--line2);background:#0d1428;color:#fff;border-radius:10px;padding:9px 10px;min-width:0}
.archive-layout{display:grid;grid-template-columns:minmax(300px,380px) minmax(0,1fr);flex:1;min-height:0;border:1px solid var(--line);border-radius:14px;overflow:hidden;background:var(--panel)}
.archive-list{min-height:0;overflow:auto;background:#0f1629;border-right:1px solid var(--line);-webkit-overflow-scrolling:touch}
.archive-row{display:block;width:100%;padding:12px;border:0;border-bottom:1px solid var(--line);background:transparent;color:var(--text);text-align:left;cursor:pointer;font:inherit}
.archive-row:hover,.archive-row.active{background:#18223c}.archive-row.active{box-shadow:inset 3px 0 0 var(--blue)}
.archive-row .line1{display:flex;justify-content:space-between;gap:10px;align-items:flex-start}.archive-row .line1 strong{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.archive-date{font-size:11px;color:var(--muted);white-space:nowrap}.archive-row .preview{margin:6px 0;color:#dbe4ff;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.archive-empty{padding:18px}.archive-more-wrap{padding:12px;text-align:center}.archive-conversation{display:grid;grid-template-rows:auto minmax(0,1fr) auto;min-width:0;min-height:0;background:#0e1527}.archive-readonly-bar{padding:10px 14px;border-top:1px solid var(--line);background:#10172a;color:var(--muted);font-size:12px;text-align:center}

@media(max-width:900px){
  .role-cs .nav{display:flex}
  .archive-toolbar{grid-template-columns:1fr 1fr;flex:none}.archive-toolbar #archiveQuery{grid-column:1/-1}.archive-toolbar .btn{min-height:40px}
  .archive-layout{display:block;flex:1 1 auto;height:auto;min-height:0;width:100%;border-radius:10px;position:relative;overflow:hidden}
  .archive-list{height:100%;min-height:0;border-right:0;overflow:auto}
  .archive-conversation{display:none;height:100%;min-height:0;overflow:hidden;background:#0e1527}
  .archive-layout.mobile-archive-open .archive-list{display:none}
  .archive-layout.mobile-archive-open .archive-conversation{display:grid;grid-template-rows:auto minmax(0,1fr) auto;height:100%;min-height:0}
  .content.mobile-conversation-open .archive-toolbar,.content.mobile-conversation-open .section-head{display:none}
}
@media(max-width:520px){
  .archive-toolbar{grid-template-columns:1fr 1fr;gap:7px;padding:8px}.archive-toolbar input[type=date]{font-size:13px}.archive-row{padding:11px}.archive-row .line1{gap:6px}.archive-date{font-size:10px}
}


/* UI v1.4.1 - Official-style chat polish */
.inbox{grid-template-columns:minmax(310px,360px) minmax(0,1fr)}
.chat-list{background:#0f1628}
.chat-list-head{padding:14px 14px 12px}
.chat-row{display:grid;grid-template-columns:44px minmax(0,1fr);gap:12px;align-items:center;min-height:84px;padding:12px 14px;border-bottom:1px solid rgba(255,255,255,.055);border-left:0!important;transition:background .14s ease,box-shadow .14s ease}
.chat-row:hover{background:#151f36}.chat-row.active{background:#1a2641;box-shadow:inset 3px 0 0 #6d83ff}
.chat-avatar,.conv-avatar{display:grid;place-items:center;flex:none;border-radius:999px;background:linear-gradient(145deg,#5d78ff,#815cff);color:#fff;font-weight:600;letter-spacing:.01em}
.chat-avatar{width:44px;height:44px;font-size:15px}.conv-avatar{width:40px;height:40px;font-size:14px}
.chat-row-main{min-width:0}.chat-row-top{display:flex;align-items:center;justify-content:space-between;gap:10px}.chat-row-top strong{font-size:14px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-age{font-size:11px;color:#8f9ab5;white-space:nowrap}
.chat-row .preview{margin:3px 0 2px;color:#b2bdd4;font-size:13px}.chat-status{display:inline-flex;align-items:center;gap:5px;font-size:11px;color:#8f9ab5}.chat-status:before{content:"";width:6px;height:6px;border-radius:50%;background:#75819c}.chat-status.need:before{background:#ff6677}.chat-status.wait:before{background:#f0b84a}
.empty-row{display:block!important;padding:18px!important}
.conversation{background:#0b1120}.conv-head{min-height:68px;padding:10px 16px;background:#0f1729}.conv-title{gap:11px}.conv-title strong{font-size:15px;font-weight:600}.conv-title .muted{margin-top:2px;font-size:11px}.close-chat-btn{padding:8px 12px;min-height:36px;font-size:12px;font-weight:600;border-radius:9px}
.messages{padding:22px 28px 28px;scroll-padding-bottom:20px;background:linear-gradient(180deg,#0c1322 0%,#0b1120 100%)}
.message-wrap{display:flex;flex-direction:column;align-items:flex-start;max-width:min(68%,760px);margin:12px 0}.message-wrap.agent{margin-left:auto;align-items:flex-end}
.message-wrap .meta{display:flex;gap:7px;align-items:center;margin:0 6px 5px;color:#8591aa;font-size:10.5px;font-weight:400}.message-wrap.agent .meta{justify-content:flex-end}
.msg{width:fit-content;max-width:100%;margin:0;padding:10px 13px;border-radius:17px 17px 17px 6px;background:#202b45;border:1px solid rgba(255,255,255,.035);box-shadow:0 2px 8px rgba(0,0,0,.08);font-size:14.5px;line-height:1.45;color:#f4f6fb}
.msg.agent{margin:0;background:#3153c9;border-color:rgba(255,255,255,.06);border-radius:17px 17px 6px 17px}
.msg-text{white-space:pre-wrap}.msg .meta{display:none}
.chat-image{border-radius:13px;border:0;background:#090f1c;max-width:min(420px,100%)}.file-caption{font-size:13px}.file-link{display:inline-flex;align-items:center;gap:7px;color:#fff}
.composer{padding:10px 14px calc(10px + env(safe-area-inset-bottom));background:#0f1729}.composer textarea{min-height:58px;border-radius:14px;padding:12px 13px;background:#0b1324}.composer-actions{margin-top:7px}
.archive-row{min-height:76px}.archive-conversation .messages{padding-top:22px}
@media(min-width:1400px){.inbox{grid-template-columns:360px minmax(0,1fr)}.messages{padding-inline:36px}.message-wrap{max-width:min(62%,800px)}}
@media(max-width:900px){
  .chat-row{grid-template-columns:40px minmax(0,1fr);gap:10px;min-height:76px;padding:10px 12px}.chat-avatar{width:40px;height:40px;font-size:14px}
  .conv-head{min-height:62px;padding:8px 10px}.conv-avatar{width:36px;height:36px;font-size:12px}.conv-title{gap:8px}.conv-title strong{font-size:15px}
  .messages{padding:12px 12px 18px}.message-wrap{max-width:86%;margin:9px 0}.msg{font-size:14px;padding:9px 11px;border-radius:15px 15px 15px 5px}.msg.agent{border-radius:15px 15px 5px 15px}
  .message-wrap .meta{font-size:10px;margin-bottom:4px}.composer{padding:9px 12px calc(9px + env(safe-area-inset-bottom))}.composer textarea{min-height:56px}
}
\n\n/* v1.4.3 — stable chat viewport */\n.conversation,.messages,.composer{overflow-anchor:none}\n.messages{scroll-behavior:auto}\n.composer{contain:layout paint;position:relative;z-index:2}\n@media(max-width:760px){\n  .conversation{overscroll-behavior:none}\n  .messages{overscroll-behavior:contain;scrollbar-gutter:auto}\n}\n
/* v1.4.6 admin action icons */
.admin-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.action-btn{display:inline-flex;align-items:center;gap:8px;min-height:36px;padding:8px 12px;border-radius:12px;border:1px solid rgba(255,255,255,.08);background:#17213a;color:#eef2ff;cursor:pointer;font-size:12px;font-weight:600;letter-spacing:-0.005em;line-height:1;box-shadow:inset 0 1px 0 rgba(255,255,255,.03),0 4px 12px rgba(0,0,0,.12);transition:transform .08s ease,filter .15s ease,border-color .15s ease,background .15s ease}
.action-btn:hover{filter:brightness(1.06);border-color:rgba(255,255,255,.14)}
.action-btn:active{transform:translateY(1px)}
.action-btn .ui-icon{width:15px;height:15px;stroke:currentColor;fill:none;stroke-width:1.85;stroke-linecap:round;stroke-linejoin:round;flex:none}
.action-btn.edit{background:linear-gradient(180deg,#1b2948 0%,#17213a 100%);color:#e8eeff}
.action-btn.test{background:linear-gradient(180deg,#1a2441 0%,#151d34 100%);color:#dbe6ff}
.action-btn.delete{background:linear-gradient(180deg,#862a27 0%,#6f1e1c 100%);border-color:#93312d;color:#fff1f1}
.action-btn.delete:hover{border-color:#b43a35}
.action-btn:disabled,.btn:disabled{opacity:.42;cursor:not-allowed;filter:none;box-shadow:none}
@media(max-width:720px){.admin-actions{min-width:220px}.action-btn{min-height:38px;padding:8px 11px}}



/* v1.4.7 — compact premium admin actions */
.admin-actions{display:flex;gap:6px;flex-wrap:nowrap;align-items:center}
.action-btn{min-height:32px;height:32px;padding:0 10px;border-radius:9px;gap:6px;font-size:11.5px;font-weight:600;letter-spacing:-0.003em;box-shadow:none;backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px)}
.action-btn .ui-icon{width:14px;height:14px;stroke-width:1.8}
.action-btn.edit{background:#18233c;border-color:#2e426d;color:#dce6ff}
.action-btn.edit:hover{background:#1d2b4a;border-color:#47629b}
.action-btn.test{background:#151d31;border-color:#2a3859;color:#cbd7f5}
.action-btn.test:hover{background:#1b253d;border-color:#3d517d}
.action-btn.delete{background:rgba(180,35,24,.10);border-color:rgba(244,67,54,.42);color:#ffb4ad}
.action-btn.delete:hover{background:rgba(180,35,24,.18);border-color:rgba(244,67,54,.68);color:#ffd0cc}
.action-btn:active{transform:translateY(1px) scale(.99)}
.table td:last-child,.table th:last-child{white-space:nowrap}
@media(max-width:900px){
  .admin-actions{gap:5px;flex-wrap:wrap}
  .action-btn{height:34px;min-height:34px;padding:0 9px;border-radius:9px;font-size:11.5px}
}


/* ======================================================================
   UI v1.5.0 — Full Premium Refresh
   Frontend-only visual system for Admin + CS
   ====================================================================== */
:root{
  --bg:#080d18;
  --bg-soft:#0b1120;
  --panel:#0e1524;
  --panel2:#111a2b;
  --panel3:#162035;
  --line:#202b40;
  --line2:#2b3852;
  --muted:#8895ab;
  --text:#edf2fa;
  --text-soft:#c9d2e2;
  --blue:#6684ff;
  --blue-strong:#5574f3;
  --blue-soft:#1b2b56;
  --danger:#ef5b62;
  --danger-soft:#351a22;
  --need:#ff6975;
  --wait:#e9ae48;
  --good:#47c78a;
  --good-soft:#153329;
  --shadow:0 18px 54px rgba(0,0,0,.24);
  --shadow-soft:0 8px 26px rgba(0,0,0,.16);
  --radius:14px;
  --radius-sm:10px;
  --topbar-h:70px;
  --nav-w:230px;
}
html,body,#app{background:var(--bg);color:var(--text)}
body{background:radial-gradient(circle at 88% -10%,rgba(83,109,254,.10),transparent 34%),var(--bg)}
*{scrollbar-color:#26344f transparent;scrollbar-width:thin}
*::-webkit-scrollbar{width:8px;height:8px}*::-webkit-scrollbar-track{background:transparent}*::-webkit-scrollbar-thumb{background:#26344f;border-radius:999px;border:2px solid transparent;background-clip:padding-box}*::-webkit-scrollbar-thumb:hover{background:#344767;background-clip:padding-box}

/* Premium button system */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:38px;padding:8px 13px;border:1px solid transparent;border-radius:11px;background:#1a2540;color:var(--text);font-size:13px;font-weight:550;box-shadow:none;transition:background .15s ease,border-color .15s ease,transform .08s ease,box-shadow .15s ease}
.btn:hover{filter:none;background:#202d4b;border-color:#334565}.btn:active{transform:translateY(1px)}
.btn.primary,.btn:not(.secondary):not(.danger):not(.ghost){background:linear-gradient(180deg,#6c87ff 0%,#5874eb 100%);border-color:#7890ff;color:white;box-shadow:0 7px 18px rgba(83,109,254,.18)}
.btn.primary:hover,.btn:not(.secondary):not(.danger):not(.ghost):hover{background:linear-gradient(180deg,#7690ff,#607bed);border-color:#8ba0ff}
.btn.secondary{background:#151f34;border-color:#273650;color:#dce5f5}.btn.secondary:hover{background:#1a263e;border-color:#374b6d}
.btn.ghost{background:transparent;border-color:#2a3954;color:#d7e0f0}.btn.ghost:hover{background:#141d31;border-color:#3c4f70}
.btn.danger{background:var(--danger-soft);border-color:#6d2e38;color:#ffb9bc}.btn.danger:hover{background:#44202a;border-color:#93404a}
.btn .ui-icon,.icon-text-btn .ui-icon,.nav-btn .ui-icon,.section-action .ui-icon{width:17px;height:17px;stroke:currentColor;fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;flex:none}

/* Login */
.premium-login{background:radial-gradient(circle at 50% 0%,rgba(96,123,237,.15),transparent 42%),linear-gradient(180deg,#0a1020,#070b14)}
.login-panel{width:min(440px,100%);padding:30px;border:1px solid rgba(255,255,255,.08);border-radius:22px;background:linear-gradient(180deg,rgba(18,27,46,.96),rgba(13,20,35,.97));box-shadow:0 28px 90px rgba(0,0,0,.38)}
.login-brand{display:flex;align-items:center;gap:14px;margin-bottom:28px}.brand-orb,.brand-mark{display:grid;place-items:center;background:linear-gradient(145deg,#6b86ff,#7659e8);color:#fff;box-shadow:0 8px 24px rgba(91,111,236,.28);font-weight:650;letter-spacing:-.02em}
.brand-orb{width:48px;height:48px;border-radius:15px}.brand-mark{width:36px;height:36px;border-radius:11px;font-size:12px}
.login-brand h1{font-size:25px;margin:2px 0 3px;font-weight:620}.login-brand p{margin:0;color:var(--muted);font-size:13px}.eyebrow{font-size:10px;text-transform:uppercase;letter-spacing:.14em;color:#8290aa;font-weight:650}
.login-form .field{margin:13px 0}.login-form .field>span{font-size:12px;color:#aab5c7;font-weight:520}.login-submit{width:100%;margin-top:8px;min-height:44px}.login-error{min-height:18px;margin-top:10px;font-size:12px}.login-foot{text-align:center;color:#67758f;font-size:11px;margin-top:22px}

/* Topbar */
.topbar{min-height:var(--topbar-h);padding:10px 16px;border-bottom:1px solid rgba(255,255,255,.065);background:rgba(12,18,31,.92);backdrop-filter:blur(18px);-webkit-backdrop-filter:blur(18px)}
.topbar-brand{display:flex;align-items:center;gap:11px;min-width:0}.topbar-title{display:flex;flex-direction:column;min-width:0}.topbar-title strong{font-size:14px;font-weight:620;letter-spacing:-.015em}.topbar-title span{color:#77849b;font-size:10.5px;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:240px}
.topbar-meta{display:flex;align-items:center;gap:7px}.identity-chip,.role-chip,.version-chip{display:inline-flex;align-items:center;gap:6px;min-height:30px;padding:5px 9px;border:1px solid #24324a;border-radius:999px;background:#121b2d;color:#b9c5d8;font-size:11px}.identity-dot{width:6px;height:6px;border-radius:50%;background:var(--good);box-shadow:0 0 0 3px rgba(71,199,138,.10)}.role-chip{text-transform:capitalize}.version-chip{color:#7f8da5}.icon-text-btn{display:inline-flex;align-items:center;gap:7px;height:36px;padding:0 11px;border-radius:11px;border:1px solid #2b3953;background:#111a2b;color:#dbe4f2;cursor:pointer;font-size:12px;font-weight:560}.icon-text-btn:hover{background:#172238;border-color:#3b4e6f}

/* Navigation */
.layout{grid-template-columns:var(--nav-w) minmax(0,1fr)}
.nav{padding:16px 12px;border-right:1px solid rgba(255,255,255,.065);background:linear-gradient(180deg,#0b1220 0%,#0a101c 100%)}
.nav-section-label{padding:7px 10px 8px;color:#5f6c82;font-size:9.5px;text-transform:uppercase;letter-spacing:.14em;font-weight:650}.nav-section-label.admin-label{margin-top:12px}
.nav-btn{display:flex!important;align-items:center;gap:10px;width:100%;min-height:40px;margin:2px 0!important;padding:8px 10px;border:1px solid transparent;border-radius:11px;background:transparent;color:#99a7bc;text-align:left;cursor:pointer;font-size:12.5px;font-weight:520;transition:background .15s ease,border-color .15s ease,color .15s ease,transform .08s ease}.nav-btn .ui-icon{width:17px;height:17px;opacity:.82}.nav-btn:hover{background:#111a2b;color:#dbe4f2}.nav-btn.active{background:linear-gradient(180deg,#17223a,#141e33);border-color:#273854;color:#eef3ff;box-shadow:inset 2px 0 0 #6884ff}.nav-btn.active .ui-icon{color:#86a0ff;opacity:1}

/* Content / pages */
.content{padding:18px 20px;background:radial-gradient(circle at 100% 0%,rgba(83,109,254,.045),transparent 26%)}
.premium-loading{display:flex;align-items:center;gap:9px;color:var(--muted);font-size:13px;padding:22px}.loading-dot{width:7px;height:7px;border-radius:50%;background:var(--blue);box-shadow:0 0 0 5px rgba(102,132,255,.08);animation:pulseDot 1.1s infinite alternate}@keyframes pulseDot{to{opacity:.35;transform:scale(.8)}}
.section-head{margin-bottom:14px}.section-head h2{font-size:21px;font-weight:620;letter-spacing:-.025em}.section-head .muted{margin-top:3px;color:#718099}.section-action{min-height:38px}
.card{background:linear-gradient(180deg,#111a2b 0%,#0f1727 100%);border:1px solid rgba(255,255,255,.07);border-radius:16px;box-shadow:var(--shadow-soft)}

/* Summary cards */
.premium-summary-grid{grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:13px}.premium-summary-card{padding:16px 17px}.summary-card-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px}.summary-label{font-size:10px;color:#6d7a90;text-transform:uppercase;letter-spacing:.12em}.summary-card-head h3{margin:3px 0 0;font-size:16px;font-weight:620}.metric-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.metric-box{padding:10px 11px;border:1px solid #202e46;border-radius:11px;background:#0c1423}.metric-box span{display:block;color:#738199;font-size:10px;margin-bottom:4px}.metric-box strong{font-size:18px;font-weight:620;letter-spacing:-.02em}.summary-foot{margin-top:12px;font-size:10.5px}.summary-error{margin-top:8px;font-size:11px}

/* Status / role pills */
.status-pill,.role-pill,.audit-pill{display:inline-flex;align-items:center;justify-content:center;min-height:24px;padding:4px 8px;border-radius:999px;border:1px solid #2a3851;background:#151f31;color:#aebbd0;font-size:10.5px;font-weight:560;white-space:nowrap}.status-pill.good{background:rgba(71,199,138,.08);border-color:rgba(71,199,138,.27);color:#86deb0}.status-pill.bad{background:rgba(239,91,98,.08);border-color:rgba(239,91,98,.26);color:#ff9ba1}.status-pill.neutral{color:#8e9bb0}.role-pill.admin{background:rgba(102,132,255,.10);border-color:rgba(102,132,255,.28);color:#afbdff}.role-pill.cs{background:#141e31;color:#a8b6cc}.audit-pill{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:9.5px;letter-spacing:.015em}.sync-time{font-size:11px;color:#8390a5}

/* Tables */
.table-wrap{border-radius:15px;box-shadow:none}.table{min-width:760px}.table thead{position:sticky;top:0;z-index:2}.table th{padding:11px 12px;background:#111a2b;color:#7f8ca2;font-size:10px;text-transform:uppercase;letter-spacing:.08em;font-weight:650;border-bottom:1px solid #26344c}.table td{padding:12px;color:#d8e0ee;font-size:12.5px;border-bottom:1px solid rgba(255,255,255,.055)}.table tbody tr{transition:background .12s ease}.table tbody tr:hover{background:rgba(255,255,255,.022)}.table tbody tr:last-child td{border-bottom:0}.table code{font-size:10px;color:#8fa0b9;white-space:pre-wrap}

/* Forms + modals */
.field{gap:7px;margin:13px 0}.field>span,.field{font-size:12px;color:#a4b0c3}.field input,.field select,.field textarea,.archive-toolbar input,.inbox-search{border:1px solid #293854;background:#0b1322;color:#eef3fb;border-radius:11px;padding:10px 11px;outline:none;transition:border-color .15s ease,box-shadow .15s ease,background .15s ease}.field input:focus,.field select:focus,.field textarea:focus,.archive-toolbar input:focus,.inbox-search:focus{border-color:#5878d8;box-shadow:0 0 0 3px rgba(102,132,255,.10);background:#0d1627}.modal{background:rgba(3,7,14,.76);backdrop-filter:blur(9px);-webkit-backdrop-filter:blur(9px)}.modal .card{width:min(540px,100%);padding:22px;border-radius:18px;border-color:#293750;box-shadow:0 30px 90px rgba(0,0,0,.42)}.modal h3{margin:0 0 18px;font-size:18px;font-weight:620}.modal .row{margin-top:17px}

/* Inbox */
.inbox{border-color:rgba(255,255,255,.07);border-radius:16px;background:#0b1220;box-shadow:var(--shadow-soft);grid-template-columns:minmax(310px,350px) minmax(0,1fr)}
.chat-list{background:#0c1321;border-right-color:#202c40}.chat-list-head{background:rgba(13,20,35,.96);padding:14px;border-bottom-color:#202c40;backdrop-filter:blur(12px)}
.inbox-search{height:38px;font-size:12px}.filter-row{gap:5px}.filter-chip{min-height:28px;padding:5px 9px;border-color:#26354d;background:#121b2d;color:#8795aa;font-size:10.5px;font-weight:540}.filter-chip:hover{background:#18233a;color:#bdc9da}.filter-chip.active{background:#1c2a4b;border-color:#415c9b;color:#dce6ff}
.team{gap:5px}.team span{padding:3px 7px;background:#121b2d;border:1px solid #24324a;color:#8997ac;font-size:10px}.team .ready{outline:none;border-color:rgba(71,199,138,.30);color:#85d9ad}.team .offline{opacity:.45}
.chat-row{min-height:78px;padding:11px 13px;border-bottom-color:rgba(255,255,255,.045);transition:background .13s ease,box-shadow .13s ease}.chat-row:hover{background:#111b2e}.chat-row.active{background:#15213a;box-shadow:inset 2px 0 0 #6a84ff}.chat-avatar,.conv-avatar{background:linear-gradient(145deg,#667ffd,#7158e7);box-shadow:0 7px 18px rgba(77,95,198,.18)}.chat-row-top strong{font-weight:590}.chat-row .preview{color:#8997ab}.chat-status{color:#75839a}

/* Conversation */
.conversation,.archive-conversation{background:#090f1a}.conv-head{min-height:66px;padding:10px 14px;background:rgba(14,21,36,.96);border-bottom-color:#202c40}.conv-title strong{font-weight:600}.close-chat-btn{background:var(--danger-soft)!important;border:1px solid #70313a!important;color:#ffb6ba!important;box-shadow:none!important}.close-chat-btn:hover{background:#42202a!important}
.messages{padding:22px 28px 30px;background:radial-gradient(circle at 85% 10%,rgba(80,104,224,.035),transparent 30%),#090f1a}.message-wrap{margin:10px 0}.message-wrap .meta{color:#687790;font-size:10px}.msg{padding:10px 13px;background:#18243a;border:1px solid rgba(255,255,255,.035);box-shadow:none;color:#edf2fa}.msg.agent{background:linear-gradient(180deg,#2f50bf,#2a47a9);border-color:rgba(134,157,255,.16)}
.composer{background:#0d1524;border-top-color:#202c40;padding:10px 13px calc(10px + env(safe-area-inset-bottom))}.composer textarea{min-height:56px;background:#09111f;border-color:#293750;color:#f0f4fb}.composer textarea::placeholder{color:#63718a}.composer textarea:focus{border-color:#5979d8;box-shadow:0 0 0 3px rgba(102,132,255,.09)}#sendBtn{min-width:84px}
.attach-label{color:#cbd5e6}.composer-actions #attachBtn{background:#151f34;border-color:#2a3954}.typing{color:#ddb25d}

/* Archive */
.archive-toolbar{padding:11px;border-radius:14px;box-shadow:none}.archive-layout{border-color:rgba(255,255,255,.07);border-radius:16px;box-shadow:var(--shadow-soft)}.archive-list{background:#0c1321;border-right-color:#202c40}.archive-row{padding:12px 13px;border-bottom-color:rgba(255,255,255,.045);color:#dce4f1}.archive-row:hover{background:#111b2e}.archive-row.active{background:#15213a;box-shadow:inset 2px 0 0 #6a84ff}.archive-row .preview{color:#8d9bb0}.archive-readonly-bar{background:#0d1524;border-top-color:#202c40;color:#6f7e95}

/* Action buttons */
.admin-actions{gap:6px}.action-btn{height:31px;min-height:31px;padding:0 9px;border-radius:9px;background:#131d30;border-color:#283850;color:#cbd6e7;font-size:10.8px;font-weight:560}.action-btn:hover{filter:none;background:#19253d;border-color:#3d526f}.action-btn.edit{background:#16223a;border-color:#2d4268;color:#dbe5ff}.action-btn.test{background:#121c2e;border-color:#283650;color:#b7c5dc}.action-btn.delete{background:rgba(239,91,98,.07);border-color:rgba(239,91,98,.27);color:#f4a0a5}.action-btn.delete:hover{background:rgba(239,91,98,.12);border-color:rgba(239,91,98,.46);color:#ffc0c4}

/* Toast */
.toast{right:18px;bottom:18px;padding:11px 13px;border-radius:12px;background:rgba(20,30,49,.96);border-color:#34445f;color:#e7edf8;box-shadow:0 16px 45px rgba(0,0,0,.30);backdrop-filter:blur(14px)}

@media(min-width:1400px){:root{--nav-w:240px}.content{padding:20px 24px}.inbox{grid-template-columns:350px minmax(0,1fr)}}
@media(max-width:900px){
  :root{--nav-w:auto;--topbar-h:auto}
  .topbar{padding:9px 10px;flex-direction:row;align-items:center}.topbar-title span,.role-chip,.version-chip{display:none}.topbar-meta{gap:5px}.identity-chip{min-height:28px;padding:4px 8px}.logout-btn span{display:none}.logout-btn{width:36px;padding:0;justify-content:center}
  .layout{grid-template-rows:auto minmax(0,1fr)}.nav{display:flex;padding:7px 8px;gap:5px;border-right:0;border-bottom:1px solid rgba(255,255,255,.06);overflow-x:auto}.nav-section-label{display:none}.nav-btn{width:auto!important;min-width:max-content;min-height:34px;padding:6px 9px;margin:0!important;border-radius:9px;font-size:11px}.nav-btn .ui-icon{width:15px;height:15px}.role-cs .nav{display:flex}
  .content{padding:9px}.content.mobile-conversation-open{padding:0}.section-head h2{font-size:19px}.section-action span{display:none}.section-action{width:38px;padding:0}.premium-summary-grid{grid-template-columns:1fr}.metric-grid{grid-template-columns:repeat(3,1fr)}
  .inbox{border-radius:12px}.chat-row{min-height:72px}.conv-head{min-height:60px}.messages{padding:12px 11px 18px}.message-wrap{max-width:88%}.composer{padding:9px 10px calc(9px + env(safe-area-inset-bottom))}
  .table{min-width:700px}.modal{padding:12px}.modal .card{padding:18px;border-radius:16px;max-height:calc(100dvh - 24px)}
  .archive-layout{border-radius:12px}.archive-toolbar{padding:9px}
}
@media(max-width:520px){
  .brand-mark{width:32px;height:32px;border-radius:10px}.topbar-title strong{font-size:13px}.topbar-meta{margin-left:auto}.identity-chip{max-width:100px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  .nav-btn span{display:none}.nav-btn{width:36px!important;min-width:36px;padding:0;justify-content:center}.nav-btn .ui-icon{width:17px;height:17px}
  .content{padding:7px}.section-head{margin-bottom:9px}.section-head h2{font-size:18px}.card{border-radius:14px}.table td,.table th{padding:10px}.chat-row{padding:10px 11px}.messages{padding:10px}.composer textarea{min-height:54px}.action-btn span{display:none}.action-btn{width:32px;padding:0;justify-content:center}.admin-actions{min-width:112px}
}


/* ===== UI v1.5.1 — Archive polish ===== */
.archive-page-head{align-items:flex-end}
.eyebrow{font-size:10px;line-height:1;text-transform:uppercase;letter-spacing:.12em;color:#617089;margin-bottom:6px;font-weight:650}
.archive-brand-select{display:flex;align-items:center;gap:9px;color:#718099;font-size:10.5px;font-weight:560}
.archive-brand-select>span{text-transform:uppercase;letter-spacing:.08em}
.premium-select{appearance:none;-webkit-appearance:none;min-width:145px;height:38px;padding:0 34px 0 12px;border:1px solid #293854;border-radius:11px;background-color:#0b1322;color:#e8eef8;font:inherit;font-size:12px;outline:none;cursor:pointer;background-image:linear-gradient(45deg,transparent 50%,#718099 50%),linear-gradient(135deg,#718099 50%,transparent 50%);background-position:calc(100% - 15px) 16px,calc(100% - 10px) 16px;background-size:5px 5px,5px 5px;background-repeat:no-repeat;transition:border-color .15s ease,box-shadow .15s ease,background-color .15s ease}
.premium-select:hover{border-color:#395071;background-color:#0d1627}.premium-select:focus{border-color:#5878d8;box-shadow:0 0 0 3px rgba(102,132,255,.10)}
.archive-toolbar{grid-template-columns:minmax(260px,1fr) 145px 145px auto auto;align-items:end;gap:9px;padding:10px 11px}
.archive-search-wrap{position:relative;min-width:0}.archive-search-wrap input{padding-left:34px!important;height:42px}.archive-search-icon{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:#6f7e95;font-size:17px;pointer-events:none;z-index:2}
.archive-date-field{display:grid;gap:5px;color:#718099;font-size:10px;font-weight:580;text-transform:uppercase;letter-spacing:.07em}.archive-date-field input{height:42px!important;padding:9px 10px!important;color-scheme:dark}.archive-date-field input::-webkit-calendar-picker-indicator{opacity:.72;filter:invert(.78)}
.archive-search-btn,.archive-reset-btn{height:42px;min-height:42px;padding-inline:15px;border-radius:11px;font-size:11.5px}.archive-search-btn{box-shadow:0 6px 16px rgba(73,101,214,.16)}
.archive-list{background:#0b1220}.archive-row{display:grid!important;grid-template-columns:40px minmax(0,1fr);gap:11px;align-items:center;min-height:86px;padding:11px 13px!important;border-left:0!important;box-shadow:none!important;position:relative}
.archive-row:before{content:"";position:absolute;left:0;top:10px;bottom:10px;width:2px;border-radius:2px;background:transparent;transition:background .15s ease}
.archive-row:hover{background:#101a2b!important}.archive-row.active{background:#142038!important}.archive-row.active:before{background:#6a84ff}.archive-row.active .archive-avatar{box-shadow:0 0 0 2px rgba(106,132,255,.30),0 7px 18px rgba(77,95,198,.18)}
.archive-avatar{width:40px;height:40px;border-radius:50%;display:grid;place-items:center;flex:none;background:linear-gradient(145deg,#6278d8,#6f58c7);color:#fff;font-size:13px;font-weight:620;letter-spacing:.01em;box-shadow:0 6px 16px rgba(64,80,160,.16)}
.archive-row-main{min-width:0}.archive-row-top{display:flex;align-items:center;justify-content:space-between;gap:10px}.archive-row-top strong{font-size:13.5px;font-weight:590;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#e4eaf4}.archive-date{font-size:9.5px!important;color:#66748b!important;white-space:nowrap}.archive-row .preview{margin:4px 0 3px!important;color:#8e9cb0!important;font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.archive-meta{font-size:10px;color:#637189;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.archive-readonly-chip{display:inline-flex;align-items:center;min-height:24px;padding:4px 8px;border:1px solid #2a3851;border-radius:999px;background:#111b2b;color:#8391a7;font-size:9.5px;font-weight:580;text-transform:uppercase;letter-spacing:.06em;white-space:nowrap}
.archive-empty-state{display:grid;place-items:center;align-content:center;gap:8px;text-align:center;color:#66748a}.archive-empty-state-icon{width:40px;height:40px;display:grid;place-items:center;border:1px solid #223149;border-radius:12px;background:#0d1626;color:#61728e;font-size:18px}
.archive-readonly-bar{font-size:10.5px;text-transform:none;letter-spacing:0;background:#0c1422;color:#68768c}
@media(max-width:1100px){.archive-toolbar{grid-template-columns:minmax(220px,1fr) 135px 135px auto auto}.archive-brand-select{align-self:flex-start}}
@media(max-width:900px){.archive-page-head{align-items:flex-start}.archive-brand-select{margin-left:auto}.archive-toolbar{grid-template-columns:1fr 1fr;gap:7px}.archive-toolbar .archive-search-wrap{grid-column:1/-1}.archive-date-field{gap:4px}.archive-date-field input{height:40px!important}.archive-search-btn,.archive-reset-btn{height:40px;min-height:40px}.archive-row{grid-template-columns:38px minmax(0,1fr);min-height:78px;padding:10px 11px!important}.archive-avatar{width:38px;height:38px;font-size:12px}}
@media(max-width:520px){.archive-page-head{gap:8px}.archive-brand-select>span{display:none}.premium-select{min-width:118px;height:36px;padding-left:10px;font-size:11px}.archive-toolbar{padding:8px}.archive-date-field span{font-size:9px}.archive-row{grid-template-columns:36px minmax(0,1fr);gap:9px}.archive-avatar{width:36px;height:36px}.archive-row-top strong{font-size:13px}.archive-date{font-size:9px!important}.archive-row .preview{font-size:12px}.archive-meta{font-size:9.5px}.archive-readonly-chip{font-size:9px;padding:4px 7px}}


/* ======================================================================
   UI v1.5.2 — Dark / Light theme
   ====================================================================== */
html[data-theme="dark"]{color-scheme:dark}
html[data-theme="light"]{
  color-scheme:light;
  --bg:#f4f7fb;
  --bg-soft:#f7f9fc;
  --panel:#ffffff;
  --panel2:#fbfcfe;
  --panel3:#f1f4f8;
  --line:#dbe3ed;
  --line2:#cbd6e4;
  --muted:#667085;
  --text:#172033;
  --text-soft:#344054;
  --blue:#5f78f3;
  --blue-strong:#4f68df;
  --blue-soft:#e9edff;
  --danger:#d84d57;
  --danger-soft:#fff1f2;
  --need:#e85d68;
  --wait:#b7791f;
  --good:#1f9d68;
  --good-soft:#ecfdf3;
  --shadow:0 18px 50px rgba(31,45,61,.10);
  --shadow-soft:0 8px 24px rgba(31,45,61,.07);
}
html[data-theme="light"] body{background:radial-gradient(circle at 88% -10%,rgba(95,120,243,.08),transparent 34%),var(--bg);color:var(--text)}
html[data-theme="light"] *{scrollbar-color:#c5d0de transparent}
html[data-theme="light"] *::-webkit-scrollbar-thumb{background:#c5d0de;border:2px solid transparent;background-clip:padding-box}
html[data-theme="light"] *::-webkit-scrollbar-thumb:hover{background:#aebdce;background-clip:padding-box}

/* Login */
html[data-theme="light"] .premium-login{background:radial-gradient(circle at 50% 0%,rgba(95,120,243,.12),transparent 42%),linear-gradient(180deg,#f8faff,#eef3f9)}
html[data-theme="light"] .login-panel{background:rgba(255,255,255,.94);border-color:#dce4ef;box-shadow:0 28px 80px rgba(52,64,84,.12)}
html[data-theme="light"] .login-brand p,html[data-theme="light"] .login-foot,html[data-theme="light"] .eyebrow{color:#667085}
.login-theme-control{position:fixed;top:18px;right:18px;z-index:30}

/* Topbar + nav */
html[data-theme="light"] .topbar{background:rgba(255,255,255,.92);border-bottom-color:#e4e9f0;box-shadow:0 1px 0 rgba(16,24,40,.02)}
html[data-theme="light"] .topbar-title span{color:#667085}
html[data-theme="light"] .identity-chip,html[data-theme="light"] .role-chip,html[data-theme="light"] .version-chip{background:#f7f9fc;border-color:#dce4ee;color:#475467}
html[data-theme="light"] .icon-text-btn{background:#ffffff;border-color:#d7e0eb;color:#344054;box-shadow:0 1px 2px rgba(16,24,40,.03)}
html[data-theme="light"] .icon-text-btn:hover{background:#f4f7fb;border-color:#c5d2e2}
html[data-theme="light"] .nav{background:linear-gradient(180deg,#ffffff 0%,#f8fafc 100%);border-right-color:#e3e9f1}
html[data-theme="light"] .nav-section-label{color:#98a2b3}
html[data-theme="light"] .nav-btn{color:#667085}
html[data-theme="light"] .nav-btn:hover{background:#f1f4f8;color:#344054}
html[data-theme="light"] .nav-btn.active{background:linear-gradient(180deg,#eef2ff,#e9edff);border-color:#d5ddff;color:#26355f;box-shadow:inset 2px 0 0 #6684ff}
html[data-theme="light"] .nav-btn.active .ui-icon{color:#5874e8}

/* Content / cards / metrics */
html[data-theme="light"] .content{background:radial-gradient(circle at 100% 0%,rgba(95,120,243,.04),transparent 28%),#f7f9fc}
html[data-theme="light"] .card{background:linear-gradient(180deg,#ffffff 0%,#fbfcfe 100%);border-color:#e1e7ef;box-shadow:var(--shadow-soft)}
html[data-theme="light"] .section-head .muted{color:#667085}
html[data-theme="light"] .summary-label,html[data-theme="light"] .summary-foot{color:#667085}
html[data-theme="light"] .metric-box{background:#f8fafc;border-color:#e1e7ef}
html[data-theme="light"] .metric-box span{color:#667085}

/* Buttons */
html[data-theme="light"] .btn{background:#f1f4f8;border-color:#dbe3ed;color:#344054}
html[data-theme="light"] .btn:hover{background:#e9eef5;border-color:#cbd6e4}
html[data-theme="light"] .btn.primary,html[data-theme="light"] .btn:not(.secondary):not(.danger):not(.ghost){background:linear-gradient(180deg,#6f87ff,#5872ea);border-color:#7890ff;color:#fff;box-shadow:0 7px 18px rgba(83,109,254,.13)}
html[data-theme="light"] .btn.secondary{background:#f4f6f9;border-color:#d9e1eb;color:#475467}
html[data-theme="light"] .btn.secondary:hover{background:#eaedf2;border-color:#c7d2df}
html[data-theme="light"] .btn.ghost{background:#fff;border-color:#d7e0eb;color:#344054}
html[data-theme="light"] .btn.ghost:hover{background:#f7f9fc}
html[data-theme="light"] .btn.danger{background:#fff1f2;border-color:#fecdd3;color:#b4232d}

/* Tables */
html[data-theme="light"] .table th{background:#f8fafc;color:#667085;border-bottom-color:#dfe6ee}
html[data-theme="light"] .table td{color:#344054;border-bottom-color:#edf0f4}
html[data-theme="light"] .table tbody tr:hover{background:#f8fafc}
html[data-theme="light"] .table code{color:#667085}

/* Inputs / selects / modal */
html[data-theme="light"] .field,html[data-theme="light"] .field>span{color:#475467}
html[data-theme="light"] .field input,html[data-theme="light"] .field select,html[data-theme="light"] .field textarea,html[data-theme="light"] .archive-toolbar input,html[data-theme="light"] .inbox-search{background:#ffffff;border-color:#d7e0eb;color:#172033}
html[data-theme="light"] .field input:focus,html[data-theme="light"] .field select:focus,html[data-theme="light"] .field textarea:focus,html[data-theme="light"] .archive-toolbar input:focus,html[data-theme="light"] .inbox-search:focus{background:#fff;border-color:#6f87ff;box-shadow:0 0 0 3px rgba(95,120,243,.10)}
html[data-theme="light"] .modal{background:rgba(31,41,55,.30)}
html[data-theme="light"] .modal .card{background:#fff;border-color:#dde5ef;box-shadow:0 30px 80px rgba(31,41,55,.18)}
html[data-theme="light"] .premium-select{background-color:#fff;border-color:#d7e0eb;color:#1f2937;background-image:linear-gradient(45deg,transparent 50%,#667085 50%),linear-gradient(135deg,#667085 50%,transparent 50%)}
html[data-theme="light"] .premium-select:hover{background-color:#f8fafc;border-color:#c4d0df}
html[data-theme="light"] .archive-date-field{color:#667085}
html[data-theme="light"] .archive-date-field input{color-scheme:light}
html[data-theme="light"] .archive-date-field input::-webkit-calendar-picker-indicator{filter:none;opacity:.72}

/* Inbox */
html[data-theme="light"] .inbox{background:#fff;border-color:#e1e7ef;box-shadow:var(--shadow-soft)}
html[data-theme="light"] .chat-list{background:#fbfcfe;border-right-color:#e3e9f1}
html[data-theme="light"] .chat-list-head{background:rgba(255,255,255,.96);border-bottom-color:#e6ebf1}
html[data-theme="light"] .chat-row{border-bottom-color:#edf0f4}
html[data-theme="light"] .chat-row:hover{background:#f5f7fb}
html[data-theme="light"] .chat-row.active{background:#eef2ff;box-shadow:inset 3px 0 0 #6684ff}
html[data-theme="light"] .chat-row .preview,html[data-theme="light"] .chat-age,html[data-theme="light"] .chat-status{color:#667085}
html[data-theme="light"] .filter-chip{background:#f4f6f9;border-color:#d9e1eb;color:#475467}
html[data-theme="light"] .filter-chip.active{background:#e8edff;border-color:#cbd5ff;color:#334a9b}
html[data-theme="light"] .team span{background:#f1f4f8;color:#475467}

/* Conversation */
html[data-theme="light"] .conversation,html[data-theme="light"] .archive-conversation{background:#fff}
html[data-theme="light"] .conv-head{background:#fbfcfe;border-bottom-color:#e3e9f1}
html[data-theme="light"] .messages{background:radial-gradient(circle at 85% 10%,rgba(80,104,224,.03),transparent 30%),#f8fafc}
html[data-theme="light"] .message-wrap .meta{color:#667085}
html[data-theme="light"] .msg{background:#ffffff;border-color:#e0e6ee;color:#172033;box-shadow:0 2px 9px rgba(31,41,55,.05)}
html[data-theme="light"] .msg.agent{background:linear-gradient(180deg,#5b76e8,#4c66d3);border-color:#6680e6;color:#fff;box-shadow:0 5px 14px rgba(76,102,211,.13)}
html[data-theme="light"] .composer{background:#ffffff;border-top-color:#e3e8ef}
html[data-theme="light"] .composer textarea{background:#f9fafb;border-color:#d5dee9;color:#172033}
html[data-theme="light"] .composer textarea::placeholder{color:#98a2b3}
html[data-theme="light"] .composer-actions #attachBtn{background:#f3f5f8;border-color:#d8e0ea;color:#344054}
html[data-theme="light"] .quick-suggest{background:#fff;border-color:#d9e1eb;box-shadow:0 14px 35px rgba(31,41,55,.12)}
html[data-theme="light"] .quick-item{color:#172033;border-bottom-color:#edf0f4}
html[data-theme="light"] .quick-item:hover{background:#f5f7fb}
html[data-theme="light"] .quick-item span{color:#667085}
html[data-theme="light"] .image-preview{background:#f8fafc;border-color:#dbe3ed}

/* Archive */
html[data-theme="light"] .archive-toolbar{background:#fff;border-color:#e1e7ef}
html[data-theme="light"] .archive-layout{background:#fff;border-color:#e1e7ef;box-shadow:var(--shadow-soft)}
html[data-theme="light"] .archive-list{background:#fbfcfe;border-right-color:#e3e9f1}
html[data-theme="light"] .archive-row{color:#344054;border-bottom-color:#edf0f4}
html[data-theme="light"] .archive-row:hover{background:#f5f7fb!important}
html[data-theme="light"] .archive-row.active{background:#eef2ff!important}
html[data-theme="light"] .archive-row .preview{color:#667085!important}
html[data-theme="light"] .archive-row-top strong{color:#172033}
html[data-theme="light"] .archive-meta,html[data-theme="light"] .archive-date{color:#667085!important}
html[data-theme="light"] .archive-readonly-chip{background:#f1f4f8;border-color:#dbe3ed;color:#667085}
html[data-theme="light"] .archive-readonly-bar{background:#f8fafc;border-top-color:#e3e9f1;color:#667085}
html[data-theme="light"] .archive-empty-state{color:#667085}
html[data-theme="light"] .archive-empty-state-icon{background:#f8fafc;border-color:#dbe3ed;color:#667085}

/* Admin action buttons */
html[data-theme="light"] .action-btn{background:#f8fafc;border-color:#d9e1eb;color:#475467}
html[data-theme="light"] .action-btn:hover{background:#eef2f6;border-color:#c7d2df}
html[data-theme="light"] .action-btn.edit{background:#eef2ff;border-color:#d4dcff;color:#4058b8}
html[data-theme="light"] .action-btn.test{background:#f5f7fa;border-color:#d9e1eb;color:#475467}
html[data-theme="light"] .action-btn.delete{background:#fff1f2;border-color:#fecdd3;color:#b4232d}
html[data-theme="light"] .action-btn.delete:hover{background:#ffe4e6;border-color:#fda4af;color:#9f1d27}

/* Toast */
html[data-theme="light"] .toast{background:rgba(255,255,255,.98);border-color:#d7e0eb;color:#344054;box-shadow:0 16px 40px rgba(31,41,55,.14)}

/* Theme toggle */
.theme-toggle{white-space:nowrap}
.theme-toggle .ui-icon{width:16px;height:16px}
@media(max-width:900px){.theme-toggle span{display:none}.theme-toggle{width:36px;padding:0;justify-content:center}.login-theme-control{top:12px;right:12px}}


/* v1.5.6 — Engage / manual queue */
.nav-btn{position:relative}.nav-count{margin-left:auto;min-width:20px;height:20px;padding:0 6px;border-radius:999px;display:inline-flex;align-items:center;justify-content:center;background:#5f75ff;color:#fff;font-size:10px;font-weight:700}
.queue-summary{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px 16px;margin-bottom:12px}.queue-summary>div:first-child{display:flex;align-items:baseline;gap:10px}.queue-summary strong{font-size:26px;font-weight:600}.metric-label{text-transform:uppercase;letter-spacing:.08em;font-size:10px;color:var(--muted);font-weight:600}
.queue-grid{display:grid;gap:10px;min-height:0;overflow:auto;padding-bottom:4px}.queue-card{display:grid;grid-template-columns:48px minmax(0,1fr) auto;gap:13px;align-items:center;padding:14px 15px;border-radius:16px;box-shadow:none;transition:border-color .15s ease,background .15s ease,transform .08s ease}.queue-card:hover{border-color:color-mix(in srgb,var(--blue) 36%,var(--line));background:color-mix(in srgb,var(--panel2) 96%,var(--blue) 4%)}
.queue-avatar{width:48px;height:48px;border-radius:999px;display:grid;place-items:center;background:linear-gradient(145deg,#5d78ff,#795cf2);color:#fff;font-weight:600}.queue-main{min-width:0}.queue-top{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.queue-top strong{font-size:15px;font-weight:600}.queue-position{padding:4px 8px;border-radius:999px;background:var(--panel);border:1px solid var(--line);color:var(--muted);font-size:11px;font-weight:600}.queue-preview{margin-top:6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--text,#e8ecf8);font-size:13px}.queue-meta{display:flex;gap:14px;flex-wrap:wrap;margin-top:7px;color:var(--muted);font-size:11px}.queue-meta strong{color:var(--wait);font-size:11px}.engage-btn{display:inline-flex;align-items:center;gap:8px;min-height:40px;padding:9px 13px;border:1px solid rgba(91,113,255,.45);border-radius:12px;background:linear-gradient(180deg,#5e75ff,#4f63df);color:#fff;font:inherit;font-size:12px;font-weight:600;cursor:pointer;box-shadow:0 7px 18px rgba(69,89,210,.18)}.engage-btn:hover{filter:brightness(1.05)}.engage-btn:disabled{opacity:.6;cursor:wait}.engage-btn .ui-icon{width:16px;height:16px;stroke:currentColor;fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.queue-empty{text-align:center;padding:38px 18px;color:var(--muted)}.queue-empty strong{display:block;color:var(--text,#e8ecf8);margin-bottom:5px}.queue-empty-icon{width:48px;height:48px;border-radius:14px;display:grid;place-items:center;margin:0 auto 12px;background:var(--panel);border:1px solid var(--line)}.queue-empty-icon .ui-icon{width:22px;height:22px;stroke:var(--muted);fill:none;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
@media(max-width:720px){.queue-summary{padding:12px}.queue-card{grid-template-columns:42px minmax(0,1fr);padding:12px}.queue-avatar{width:42px;height:42px}.engage-btn{grid-column:1/-1;width:100%;justify-content:center}.queue-meta{gap:8px}.queue-top{gap:8px}}


/* v1.5.8 Native LiveChat mirror order */
.chat-row.inactive{opacity:.58;background:rgba(255,255,255,.018)}
.chat-row.inactive:hover,.chat-row.inactive.active{opacity:.78}
.chat-row.inactive .chat-status:before{background:#78839b}
.priority-flag{color:#a78bfa;font-size:13px;vertical-align:1px;margin-right:2px}
.chat-row.priority{box-shadow:inset 3px 0 0 #8b5cf6}
.chat-row.priority.active{box-shadow:inset 3px 0 0 #8b5cf6,0 0 0 1px rgba(139,92,246,.12)}


/* v1.5.8.5 — keyboard + button chat navigation */
.conv-actions{display:flex;align-items:center;gap:8px;flex:none}
.chat-nav-controls{display:inline-flex;align-items:center;gap:5px;padding:3px;border:1px solid var(--line);border-radius:11px;background:color-mix(in srgb,var(--panel2) 88%,transparent)}
.chat-nav-btn{width:34px;height:30px;display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:8px;background:transparent;color:var(--muted);cursor:pointer;transition:background .15s ease,color .15s ease,transform .08s ease}
.chat-nav-btn:hover{background:var(--line);color:var(--text)}
.chat-nav-btn:active{transform:translateY(1px)}
.chat-nav-btn .ui-icon{width:17px;height:17px;stroke:currentColor;fill:none;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}
.chat-nav-hint{font-size:11px;color:var(--muted);letter-spacing:.08em;white-space:nowrap}
@media(max-width:900px){
  .chat-nav-hint{display:none}
  .chat-nav-controls{gap:2px;padding:2px}
  .chat-nav-btn{width:32px;height:30px}
  .conv-actions{gap:6px}
}


/* v1.5.8.6 — instant cached chat transitions */
.instant-loading{opacity:.72;animation:instantChatPulse .7s ease-in-out infinite alternate}
@keyframes instantChatPulse{from{opacity:.5}to{opacity:.88}}